Thank you for visiting Proviation Pilot Shop:
The Proviation Way:
We have always aimed to break the mould from the word go, to offer a better experience to customers. Here you'll find out all about our business ethos:
"It's our mission to provide our customers with the very best online shopping experience for your pilot supplies, providing you with expertise, professionalism, and products which add to the pleasure and safety of flight, time and again."
In aviation, having the right equipment supports both safety and good airmanship. We stock the very best in flight equipment and pilot supplies in order to resource your flying without compromise.
Why we're different:
Personal Service: Whenever you speak to us, and whenever you order, you will receive good communications from us throughout the process and be treated as an individual.
14 Day Returns: You may return any item, free, within 2 weeks. This is the longest period in our industry
Unrivalled after-sales: You receive continued advice and support for the life of ownership of your new product
Minimum warranty periods: We personally guarantee every product in store with at least a one year guarantee. This applies even if a manufacturer's warranty does not exist. In some cases, our warranty is longer than the manufacturers! Our Service Values: "Our passion for aviation is matched only by our passion for offering great customer service." You are guaranteed friendly, attentive service whenever you deal with us. Whether you're a customer, or you have a general query, we're standing by ready to assist. And this approach means we can deal with bespoke, and unusual queries (surprisingly common!).
We have used our own shopping experiences to design a service designed to be the best in the online aviation marketplace.
We are confident that we offer the best value, quality, and service.
We are a dynamic, innovative company in the marketplace, with a strong, tested background in aviation with valuable inside knowledge from the sharp end.
We want people to enjoy shopping with us, secure in the knowledge that they are buying the very best products which perform beyond their expectations, and add to the thrill and enjoyment of flight.
As an online retailer, we aim to get these products to you in optimal condition, seamlessly as if you had collected them in-store yourself. Every item on offer has a minimum 1 year guarantee.
If you are ever unhappy with your purchase for any reason, return it and we will do all we can to help you immediately.We also offer an industry leading 14-day 'no quibbles' guarantee.
Background to our Business:
Proviation was initially founded with the aim to provide high-quality publications aimed at the GA sector, enabling Private Pilots to tap into our combined knowledge and experience to enhance flight safety and promote professionalism in GA. We launched our pilot shop as an aside in order to add value to this proposition.
We celebrated our first year in business in May 2009, and we're now looking forward to serving our customers in this our second year of trading. Proviation Pilot Shop has become our primary interest and we supply a huge variety of flight equipment to customers around the world.
Proviation has been born out of a strong background in aviation. As an entity, we have been working in aviation in operations, flight, and consulting since 1999; visit www.skytecaerospace.com for more information on our other activities.
VAT NumberOur VAT number is GB 985 4229 81
Where are we?
We're based near London Luton Airport in Dunstable, Bedfordshire. We're also at East Midlands Airport, Derbyshire.
How do I get in touch?
Please call 0800 380 0577 or email enquiries@proviation.co.uk
Where can I see your Terms and Conditions?
Please visit the Help/Information section.
What our customers are saying:
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Why buy from Proviation? |
 Express Shipping
We use a minimum of First Class Shipping so you get your order faster.
All charges are weight-based only- we never over-charge. |
We ship Worldwide To Europe, North America, Australasia and further using express courier services |
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| The Best Products We only stock the finest aviation equipment and resources, with at least a one year guarantee every product in-store |
Aviation Experience We understand aviation. We've worked in flight operations, consulting and quality control since 1999. This is a pilot-powered enterprise which understands your needs |
For any further information, please visit the Help / Information section where you can view our terms and conditions, delivery information, returns and information about our secure payment processing.
I hope you enjoy your shopping experience at Proviation Pilot shop, and look forward to speaking to you.
Kind regards
Nick Ross
Owner
nick@proviation.co.uk